Field Service

Nuclear Medicine Field Service Repair

Specialized on-site repair, calibration, and preventive maintenance for SPECT, PET, and CT imaging systems — nationwide coverage from Houston, TX.

SPECT

SPECT Camera Service & Repair

We provide comprehensive field service for Nuclear Medicine systems from all major manufacturers including Siemens, GE, and Philips. Our engineers are factory-trained and carry an extensive inventory of replacement parts to minimize your downtime.

SiemensGE HealthcarePhilipsMedisoSpectrum Dynamics
Service Capabilities
  • Detector head alignment & uniformity calibration
  • Gantry rotation mechanism repair & lubrication
  • Photomultiplier tube (PMT) testing & replacement
  • Electronics board diagnostics & repair
  • Preventive maintenance programs
  • Annual compliance & performance testing
  • Emergency breakdown response
PET

PET & PET/CT Scanner Service

Expert field service for standalone PET and PET/CT hybrid systems. We understand the complexity of coincidence detection electronics and scintillator crystal arrays, and our engineers are equipped to handle both hardware and software-level issues on-site.

SiemensGE HealthcarePhilipsCanon MedicalUnited Imaging
Service Capabilities
  • Detector block & scintillator crystal replacement
  • Coincidence electronics diagnostics & repair
  • Cooling system inspection & maintenance
  • Normalization & calibration procedures
  • CT component service on hybrid systems
  • Software & firmware updates
  • Dose calibrator integration checks
  • Preventive maintenance contracts
CT

CT Scanner Service & Repair

Full-service CT support including tube replacements, detector calibration, high-voltage generator repair, and complete system diagnostics. We service standalone CT systems as well as the CT component of hybrid PET/CT and SPECT/CT configurations.

SiemensGE HealthcarePhilipsCanon MedicalToshiba
Service Capabilities
  • X-ray tube replacement & warm-up procedures
  • Detector array calibration & replacement
  • High-voltage generator diagnostics & repair
  • Slip ring & gantry mechanical service
  • Cooling system maintenance
  • Annual compliance & dose verification testing
  • Workstation & reconstruction system support
  • Emergency & scheduled service contracts

Our Service Process

From your first call to final sign-off, we keep you informed every step of the way.

01

Contact & Triage

Call or submit a service request online. Our technical team will triage the issue remotely and dispatch the right engineer with the right parts.

02

On-Site Diagnosis

Our field engineer arrives on-site, performs a thorough system diagnostic, and provides a clear assessment of the issue and repair plan.

03

Repair & Calibration

We complete the repair using OEM-quality parts, then perform full system calibration and quality assurance testing before sign-off.

04

Documentation & Follow-Up

You receive complete service documentation for your records. We follow up to confirm the system is performing to specification.

Equipment Down? We're Ready to Respond.

Contact us now to dispatch a field engineer or discuss a preventive maintenance contract for your facility.